Terms & Conditions

Please read these Terms and Conditions (“Terms”) carefully before using the website located at floorshieldlowcountry.com (the “Website”), operated by [Legal Business Name], doing business as Floor Shield Lowcountry (“Company,” “we,” “us,” or “our”).

By accessing or using the Website, you (“you,” “your,” or “user”) agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. About Us

Floor Shield Lowcountry is a locally owned concrete coating company located at [business address], Bluffton, SC [ZIP]. We install polyaspartic floor coatings for homes and businesses in Bluffton and the surrounding Lowcountry area, including garage floors, patios, pool decks, outdoor surfaces, bathrooms, dog rooms, commercial kitchens, locker rooms, warehouses, and gyms, as well as concrete surface preparation such as floor grinding.

These Terms govern your use of the Website only. Any estimates, coating installation, floor grinding, repairs, or other services we provide are governed by separate written quotes, service agreements, and warranties, not by these Terms.

2. Acceptance of Terms

By using the Website, you confirm that you are at least 18 years of age (or accessing the Website under the supervision of a parent or legal guardian) and that you have the legal capacity to accept these Terms. Your continued use of the Website constitutes your ongoing acceptance of these Terms as they may be updated from time to time.

3. Informational Purpose Only; No Professional Advice

The content on the Website, including information about polyaspartic coatings, coating systems, concrete preparation, and maintenance, is provided for general informational purposes only. It is not a substitute for an on-site inspection and assessment by a qualified professional.

The condition of concrete varies from property to property. Factors such as cracks, moisture, previous coatings, and surface contamination can only be properly evaluated in person. Nothing on the Website should be relied upon as a professional assessment of any specific surface, and no specific result, appearance, or outcome is guaranteed by any content on the Website. For advice about your project, please contact us to schedule a free estimate.

Reading the Website, submitting a form, or otherwise contacting us does not create a professional, contractual, or client relationship until a separate written agreement is entered into.

4. Estimates, Pricing, Timelines, and Warranties

Information on the Website about pricing, installation time, drive-on or walk-on times, and warranties is general in nature and is not an offer or a binding commitment. Statements such as “same-day installation” or “one-day install” describe typical projects. Actual timelines depend on the size of the area, the condition of the concrete, weather, and other site conditions.

Pricing, scope of work, timelines, and warranty terms for your project will be set out in your written quote or service agreement. If anything on the Website differs from your written agreement, the written agreement controls. Warranty coverage, if any, is governed by the specific warranty document provided with your project and is subject to its terms, conditions, and exclusions.

5. Colors, Images, and Project Photos

Colors, flake blends, textures, and finishes shown on the Website may look different from the finished floor because of screen settings, lighting, photography, and the condition of the underlying concrete. Color charts and photos on the Website are for general reference only. We recommend reviewing physical samples in your own space before choosing a system.

Photos of past projects are examples of our work. Results for your project may vary based on the surface, the coating system selected, and site conditions.

6. Permitted Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Website by others. Specifically, you agree not to:

• Use the Website in any way that violates any applicable federal, state, or local law or regulation;
• Attempt to gain unauthorized access to the Website, its server, or any connected system or network;
• Introduce any viruses, malware, or other harmful material to the Website;
• Use any automated system (such as robots, scrapers, or data-mining tools) to access, copy, or collect content from the Website without our prior written permission;
• Interfere with or disrupt the operation of the Website or the servers or networks used to make it available; or
• Use the Website to transmit unsolicited advertising, spam, or fraudulent communications.

We reserve the right to restrict or terminate your access to the Website at any time, without notice, if we believe you have violated these Terms.

7. Intellectual Property

Unless otherwise noted, all content on the Website, including text, graphics, logos, photographs, layout, and design, is the property of Floor Shield Lowcountry or its content suppliers and is protected by applicable United States and South Carolina intellectual property laws.

Certain images on the Website may be licensed from third-party providers and remain the property of their respective owners under those licenses. Other images are original photographs of our projects, owned by or used with permission by the Company. You may not copy, reproduce, distribute, or use any images or other content from the Website without the appropriate rights or our prior written permission.

The name “Floor Shield Lowcountry,” our logo, and any related marks are our trademarks and may not be used without our prior written consent. Other brand names, product names, and logos that appear on the Website belong to their respective owners.

You may view, download, and print pages from the Website for your own personal, non-commercial use in connection with evaluating or engaging our services.

8. Contacting Us and Form Submissions

You can contact us through the form on our contact page or by calling (843) 288-9417.

When you submit information through our contact form, please note:

• We use the information you provide solely to respond to your inquiry and to provide or arrange services. We do not sell, rent, or trade your information to third parties.
• By submitting the form, you agree that we may contact you by phone or email about your inquiry.
• Submitting the form does not guarantee a response within any particular timeframe and does not create any obligation or agreement between you and the Company.
• Please do not submit sensitive personal information (such as financial account numbers or other confidential data) through the form.
• While we take reasonable measures to protect information submitted through the Website, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

For details on how we handle information collected through the Website, please review our Privacy Policy.

9. Customer Reviews and Third-Party Content

The Website may display customer reviews and ratings, including reviews pulled from Google. These reviews reflect the opinions of the individuals who wrote them and are not statements by the Company. We do not control the content posted by third parties on review platforms, and displaying a review does not mean we endorse every statement in it. Reviews are shown as they appear on the source platform and may change over time.

10. Analytics and Cookies

The Website may use analytics tools, such as Google Analytics, to collect standard, non-personally-identifying usage information, including pages visited, general geographic region, and how visitors navigate the site, to help us understand traffic and improve the Website. This information may be collected through cookies or similar technologies.

For more information on the data we collect and how it is used, please see our Privacy Policy. You can also control or disable cookies through your browser settings.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you consent to the practices described in the Privacy Policy.

12. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by us (for example, mapping services, review platforms, or manufacturer websites). We provide these links for convenience only and are not responsible for the content, privacy practices, or accuracy of any third-party site. Accessing any linked site is at your own risk, and we encourage you to review the terms and privacy policies of any third-party site you visit.

13. Disclaimer of Warranties

The Website and all content on it are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any information on the Website is complete, accurate, or current. This disclaimer applies to the Website and its content only and does not limit or replace any warranties provided under a separate written service agreement or warranty.

14. Limitation of Liability

To the fullest extent permitted by South Carolina law, in no event shall Floor Shield Lowcountry, its owners, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising out of or related to your use of, or inability to use, the Website, whether based in contract, tort, negligence, or any other legal theory, and even if we have been advised of the possibility of such damages.

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law.

15. Indemnification

You agree to indemnify, defend, and hold harmless Floor Shield Lowcountry and its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your misuse of the Website or your violation of these Terms or of any applicable law.

16. Changes to These Terms

We may update or modify these Terms at any time at our sole discretion. When we do, we will revise the “Last Updated” date at the top of this page. Changes are effective as soon as they are posted. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

17. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles. You agree that any dispute arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the state or federal courts located in [County] County, South Carolina, and you consent to the personal jurisdiction of those courts.

18. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Floor Shield Lowcountry regarding your use of the Website and supersede any prior agreements or understandings relating to that use.

20. Contact Us

If you have any questions about these Terms, please reach out through the form on our contact page or call us at (843) 288-9417.